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How long does shipping take? We ship Monday through Saturday (excluding holidays) from our warehouse in Miami, FL. Consider these factors when calculating your estimated delivery date. Order Processing: The amount of time it will take for us to prepare your order for shipping. It may take 5-7 business days to process and ship the order. Ordering an item that is currently on back order will take 14-21 business days to process and ship out. Transit Time: The amount of time it takes your order to deliver to your shipping address. Orders in the USA deliver within 1-3 business days after an order...

What is your return/exchange policy? You can exchange or refund your order within 30 days as long as the security seal has not been broken and they have not been opened or worn. If 30 days have gone by since your delivery date, unfortunately we can’t offer you a refund or exchange.  All full sets of Bella Kurls clipin curly hair extensions come with a tester piece for you to view length, color and texture. You can take out this piece to determine if the set is a good match. Please note that the tester piece is part of the...

How do I check the status of my order? It may take 5-7 business days to process and ship the order. Ordering an item that is currently on back order will take 14-21 business days to process and ship out. Please email us at info@bellakurls.com with your order number to check the status of your order.    Where do I find my tracking information? Once your order ships, you will receive an email including your tracking number and a link to follow the journey of your package. If you haven't received a tracking email, please be sure to double check your junk/spam...